LAKENGREN WATER AUTHORITY

4 Lakengrn Drive, Eaton, Ohio 45320Phone: 937-456-44557

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NOTICE: Regarding Cut off Notices

This notice is to advise customers of the changes that have been made to the Lakengren Water Authority’s policy regarding delivery of cut off notices. 

Effective May 1, 2012, the LWA will only deliver TWO cut off notices per account for the remainder of the year 2012.  After the delivery of the SECOND cut off notice, the service will be disconnected without further notice. 

Effective January 1, 2013, the LWA will no longer deliver CUT OFF NOTICES.

If you receive a cut off notice, please pay attention to the back of your notice. One of the following statements will be checked on the back to advise you of your status: 

___ This counts as your FIRST cut off notice.

____This counts as your SECOND cut off notice.

E-Billing

Our software billing company has informed us they are working on a program to allow the LWA to send an e-mail bill to our customers in the near future. This will help us eliminate our paper bills, postage, mileage and employee hours to save money. The LWA expends nearly $7,000 each year for paper billing costs.

The LWA Board has agreed to gradually move to this type of billing. There is no set date for e-billing to begin or to make this move mandatory for everyone. Once the program starts, the LWA will give more details about this important billing change.

Email Addresses

If the LWA does not have your email address, please call the office at 937-456-4455. By notifying us of your e-mail address, you can help us keep our costs down, as well as the monthly bill for water and sewer service. Your assistance in this matter is greatly appreciated.

Trash Payments

We have received several trash payments in our drop box and would like to remind our customers that when putting payments in the two drop boxes located outside of our building, please make sure that you have the correct box. All trash (LWM, llc) payments are to be made to the LPOA. We do not collect those payments. 

Bank Payments

For those customers paying us through their bank's website: Please remember to allow adequate time prior to the due date when making your payments through bank pay. Most banks recommend 5-7 days. We do not receive those payments electronically. We receive bank payments via check through the mail.

State of the LWA

You can view a copy of the State of the LWA for 2011 by going clicking here.

2010 Consumer Confidence Report

The LWA 2010 Drinking Water Consumer Confidence Report was recently sent to all water using property owners. If you would like to view a copy of the report, you may do so by clicking the link below:

2010 CCR