Water Conservation Program                              

The LWA is dedicated to providing an adequate supply of water for normal usage to all property owners and customers.  The responsibility to protect our limited water resources goes hand in hand with balancing the usage and the needs of our customers with the water supply that is available.

  The LWA is initiating a new water conservation program to inform and educate the community on how to effectively conserve water, as well as raise awareness about water usage and the importance of not wasting it. 

Visit our Special Notices page or Click Here to learn more about the LWA water conservation program.

       Elimination of Shutoff Notices      

As a reminder, the LWA has discontinued its policy of hanging shutoff notices on the doors of our customers who have not paid their bills. The elimination of these notices will save printing costs and man hours. Please remember to pay your monthly water and sewer bill by the 15th of every month. This new policy went into effect on January 1, 2013.

 

                            E-Billing                              

Our software billing company has informed us they are working on a program to allow the LWA to send an e-mail bill to our customers in the near future. This will help us eliminate our paper bills, postage, mileage and employee hours to save money. The LWA expends nearly $7,000 each year for paper billing costs.

The LWA Board has agreed to gradually move to this type of billing. There is no set date for e-billing to begin or to make this move mandatory for everyone. Once the program starts, the LWA will give more details about this important billing change.

 

                        Online Payments                          

We have received several instances recently of customers getting their payments between the LWA & LPOA/LWM mixed up when paying online through our websites. Only payments to the LWA for your water and sewer bill should be made through this website. Payments your dues and trash should be made at www.lakengrenpoa.org.

Also when putting payments in the two drop boxes located outside of our building, please make sure that you have the correct box. All trash (LWM) payments are to be made to the LPOA. We do not collect those payments. 

Bank Payments

For those customers paying us through their bank's website: Please remember to allow adequate time prior to the due date when making your payments through bank pay. Most banks recommend 5-7 days. We do not receive those payments electronically. We receive bank payments via check through the mail.

 

    Consumer Confidence Report     

The LWA's 2012 Drinking Water Consumer Confidence Report has been completed.

The Lakengren Water Authority (LWA) has prepared this report to provide information to you, the consumer, on the quality of our drinking water. Included in this report is general health information, water quality test results, how to participate in decisions concerning your drinking water and water system contacts.

Visit our Special Notices page or Click Here to view the complete 2012 Consumer Confidence Report.

*Paper copies of the report are being prepared in our office and will be mailed to each home owner soon.